 |
 |
 |
 |
 |
Training
HR Consulting Ltd design and develop training options which are tailored to meet specific needs of the organisation. These are based on an in depth assessment and analysis
of the existing level of performance, and the level of performance which the organisation wishes to achieve.
Training options may be in the following areas:
Management
- Leadership skills
- Goal setting
- Managing Non-Performance
- Discipline and Dismissal Procedures
- Coaching for Performance
- Health and Safety
Sales
- Professional Selling Skills
- Sales Management
Customer Service
- Managing Difficult Customers
- Telephone Customer Service
- Customer Service Standards
Communication skills
- Telecommunications
- Interpersonal Skills
- Presentation Skills
Team Building
- Identifying team type styles
- Team development
|
|
|
